Unable to access to Site

Incident report for Woffu

Identified

We found a problem with access to site, our developers are already working on it

Jan 08, 15:20 UTC
Update

Between 2020-01-08 16:20 to 2020-01-08 16:33 was identified a problem accessing to application, we restart the service to mitigate the problem.

Jan 08, 15:30 UTC
Resolved

A high CPU usage and RC deployment cause the service trouble. The deployment has been rollback

Next Step: Engineers will continue to investigate to establish the full root cause and prevent future occurrences.

Jan 08, 15:35 UTC
This incident affected: Others , Reports , Core Services , Signs Services , Subscriptions Services