Status history

Leyenda
  • Programado
  • Leve
  • Medio
  • Grave

October 2019

Oct 24
Brief interruption to Intercom API availability
  • Presence

Between 2019-08-27 0955 UTC and 2019-08-27 1005 UTC customers would have seen a brief period where API requests. Between 2019-08-27 0955 UTC and 2019-08-27 1005 UTC customers would have seen a brief period where API requests m

Identified Oct 24, 10:30 +01:00 1571913000CETC
Detalles de la incidencia
Oct 20
Inbox errors regarding replies not sending
  • 3 servicios afectados

Between approximately 2019-08-19 12:00 UTC and 2019-08-19 1348 UTC customers were seeing the error "one of your replies didn't send successfully. Go back and try again" in the Inbox product. We rolled back a recent code deployment and the error should no longer be appearing. This issue is resolved and all services are back to normal. If customers are still seeing issues, a hard refresh of your web browser will remove the error message.

Resolved Oct 23, 00:00 +01:00 1571788800CETC
Detalles de la incidencia

September 2019

Sep 23
Intercom webhooks are not sending
  • Notifications

Between 2019-08-27 2005 UTC and 2019-08-27 2025 UTC customers would have noticed an impact to webhook deliveriy Between 2019-08-27 0955 UTC and 2019-08-27 1005 UTC customers would have seen a brief

Identified Sep 23, 00:00 +01:00 1569196800CETC
Detalles de la incidencia